Ordering and payment

Orders are only confirmed when the full price has been paid by the purchaser. Payment is accepted by cheque, bank transfer, Paypal, or bank card. Payment is made in full when the client confirms the order on the website. 

An invoice may be sent by email, or by post to the invoice address, on the client’s request. Wines remain the property of SARL DUMONT, DORLAND & CLAUZEL until payment in full of the invoice, as stipulated in law n°80 336 of 1st May 1980 on retention of ownership. However, liability is transferred to the purchaser on delivery, as the transfer of possession entails transfer of the related risks. All our offers are subject to availability, provided that the item has not been sold in the meantime, and do not constitute a firm commitment. If a purchased product is out of stock, SARL DUMONT, DORLAND & CLAUZEL will contact you within 48 hours to agree to a change in your order or full or partial reimbursement (at the client’s convenience). In view of the rare or speculative character of certain products, restrictions on quantities may apply. In that case, the available quantity is limited by household (same last name, address, email address, account or bank card holder). 

SARL DUMONT, DORLAND & CLAUZEL therefore reserve the right to refuse an order in case of doubt concerning the existence of a previous order for the product.


Payment methods

Bank cards Payments by bank card are secured by an online payment system compliant with SSL standards. Furthermore, no banking information that you communicate to us during your online purchase is stored or visible online. 

SARL DUMONT, DORLAND & CLAUZEL guarantee the confidentiality of your data. Only bank cards bearing the CB, VISA, EUROCARD, MASTERCARD, or AMERICAN EXPRESS logos are accepted. By choosing payment by American Express, the client agrees to pay a commission of 3.25% of the total order amount (ontransactions in EUR) and 2.60% of the total order amount (on transactions in four currencies), corresponding to the commission charged by AMEX. Cheques Cheques are only accepted for payments in euros from bank accounts in France. 

Made out to SARL DUMONT, DORLAND & CLAUZEL and sent to our Head office: Château La Tuilière 33710 Saint-Ciers-de-Canesse. Bank transfers Our bank details are as follows: IBAN: FR76 1330 6001 6323 0768 5025 985